Free Worldwide Shipping 
Product: Painting By Numbers Scenery Size: 40 x 50cm Tools: 1 x Canvas / 3 x Paintbrush (1 big,1 middle,1 small)/1 set paints/2 x Non-trace hook/ 2 x screw
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homeboncraft (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://homeboncraft.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticityEverything came, as in the description
delivery arrived in weeks. perfect
Everything came, packed well, the canvas is excellent-did not crumble, screwed on the roller, three brushes and paints. I recommend, I liked it. Only delivery long 1,5 month, it quickly sent, thank you.
the parcel arrived in good condition
very nice. In the kit everything is, we will paint it will be visible...
As always excellent. I advise.
Good store, product came as described ! Very NICE !!
The picture came within the prescribed time, corresponds to the description! Seller recommend!
Very cool
Sent fast
The picture came super packed. I'm delighted. The first time such on Ali. everyone is happy, I did not even expect it. The store changed the track, so it was not tracked. Delivery about a month in Mo. Thank you very much, I will order more!
The store sent the goods for a very long time .... The picture itself was well packed. Paints are all whole, brushes are good
Parcel weighs 242 grams, tracked
The picture was 1.5 months old, the track was tracked. The first time I will try this, complete with paint and brushes
Thank you.
arrived safely the colors are fresh.
I recommend, the picture is oboldennaya
Excellent. Thank you....
perfect
Everything is super, delivery for a month, thank the store. how to finish the picture, I will add a photo.
The colors are bright and the fragment is large! definitely recommend!
✋, The drawing is super, everything is in stock, then the fifth does not scare the father-in-law with an iron, and everything will be fine, I recommend
The product corresponds to the description, the canvas is wrapped in a roll, inside the pipe, the paints are also conveniently packed, brushes and fasteners are all there.
Delivery month. Complete set complete.
Thank you for neatly packing my order. I will put you in my favorites list