We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Very cool thing. Good combed wool
Exported for a long time, came safe. Its functions are performed, but the cat is not very happy yet. To the store-thank you.
I did not think that this glove really cleans wool, but it works. I'm delighted and the cat likes the glove
The glove is great! Soft teeth and mesh fabric on the back, fixed on the brush with Velcro, keeps well.
my kitty loves the delicate massage with the glove.
Very cool glove, rubberized. Well collects wool from the cat. The cat adores her, murls immediately
To Rostov-on-Don, the glove was one and a half months old, the pandemic was not related, I received previous parcels in 3 weeks, ordered 2 months ago. The glove is good, the cat is stretched and lies quietly. On my small hand, even a little big, so that the man's hand will fit. It is also easy to clean.
perfect
I liked everything. Goods quality, corresponds to the description. Delivery month. Thank you store. Recommend.
fast delivery
Norms glove, wool collects a lot, fit in size, although my palm is healthy
Ordered 22.04.2020 came on 22.05.2020. The goods as described by 100%. The store did work quickly, but the connection with quarantine was exactly a month.
Excellent copes with its task, very satisfied with the purchase. Came for 2 weeks)
ive literally just tried it out and i am very pleased, it works better than the mitten i spent a fortune on in the pet shop. i brought the left hand fit good, with a breathable back so your hand doesn't get hot inside. now i need to buy the other hand now that i know it works great. dog loves it too. thank you.
Quickly reached Novosibirsk, 2 weeks. The quality is excellent! Kitty and dog are very happy)
The glove works, but expected a little more. Spikes are small, I thought they would be more. For some reason, it is a little electrified when combing. I did not like the cat, I dig out, we will try to train
It's a big thing for a woman's hand but it's still going great. The hairs of the dog that get stuck between the spikes and then becomes easy wimlia.
It came in a month, the cat is very pleased, convenient, I recommend, pradavtsu thank you!
beautiful
Glove is good, but cats with late give themselves to iron, most likely, rubber fumes are not as soft as I would like, wool collects well.
There was a month and a half, a very cool thing, the wool is combed and very conveniently removed from it. The hand is not hot, as on the other side it is ventilated, I advise.
It came for a month and a half, the quality is excellent, we have such more expensive in stores. Wool is well combed, the goods are satisfied
The thing is really good! My cats like it
A good perkatka, the very base is made of a dense mesh, and a palm of rubber with spikes. On the brush there is a velcro for tightening. Everything is well spacious. The goods were sent immediately and came within 2 weeks to Moscow.
very easy to remove hair from glove. one cat loves it. the other picky one hates it